It may well have been a bug, but it fixed itself (with a little help from 12seconds.tv).
I finally got a response from Skype customer support - 3 days later. The first part simply reiterated the Skype site's FAQ. Not helpful. The second part recommended third party software, which I was definitely willing to try. So that was helpful.
But when I looked at Options/Video in Skype again, I was able to see two different webcams and choose the Veo.
What happened?
Well, in the meantime, I had posted my first video to 12seconds.tv using the Veo webcam. So what must have happened is that using the Veo in another application "woke up" Skype, allowing it to see the Veo.
Huh. I'd say that's a bug.
But it's fixed now, and I'm glad.
When Skype sent me a questionnaire about customer service, I explained the whole thing, hoping it'll help another lost soul.
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